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Terms & Conditions

Classes and Camps


REGISTRATION: Registration is on a first-come, first-served basis. Payment is due in full at the time of registration. 


REFUNDS:  Refunds (less a $10 processing fee) will be given ONLY when a registrant withdraws from a class at least one week prior to the first class session. NO CASH REFUNDS WILL BE MADE AFTER THE ONE WEEK ADVANCE DEADLINE. In addition, there are no refunds for missed class sessions. 


CHILD DROP-OFF/PICK-UP:  For the safety of young students, GAILANNA POTTERY requires that parents do not drop children off more than 10 minutes prior to the start of class and always pick children up within 5 minutes following class. In the case of an emergency when a child cannot be picked up from class on time, please alert GAILANNA POTTERY by calling 586.690.6980.


CANCELLATIONS: GAILANNA POTTERY reserves the right to cancel any class when there is insufficient enrollment. Registrants will be notified as late as the night before first class session and will receive a full refund within 30 days.


INCLEMENT WEATHER OR EMERGENCY CLOSINGS: Due to inclement weather or an emergency, GAILANNA POTTERY will announce the cancellation of classes on their website www.gailanna.com and/or will send email to participants, and social media. Class sessions cancelled for inclement weather or emergencies by GAILANNA POTTERY, will be rescheduled whenever possible with a maximum of two sessions per term. Open studio will not be rescheduled.


PAYMENT:  Registration is accepted on the web, by mail, in person, or by phone. Registrations are not accepted in the classroom. The following payments are accepted: Cash, VISA, MasterCard and PayPal


MATERIALS: All supplies are provided for Children, Youth and Family classes unless specifically noted in the class description. High School and Adult students are required to purchase their own supplies. A materials list will be provided at registration and is also available on the GAILANNA POTTERY website. GAILANNA POTTERY does not reimburse for unused supplies.


FACULTY SUBSTITUTIONS:  GAILANNA POTTERY may find it necessary to substitute faculty at any time during the class term. A change in faculty does not grant students the right to a refund once the class has started.


PROMOTIONAL PHOTOGRAPHY: GAILANNA POTTERY reserves the right to photograph activities that occur on its premises. This includes students in class and student artwork for use in GAILANNA POTTERY’s promotional materials. Please notify the instructor or GAILANNA POTTERY staff in advance of the start of class if this is a concern.


PERSONAL ITEMS:  GAILANNA POTTERY is not responsible for personal items left in the classroom or artwork not picked up by the second week following the end of class.